Returns & Refunds
Brick Head Collectables LLC wants you to have a good shopping experience. However, if you need to return an item, we’re here to help.
Returns & Refunds Policy
There are a few important things to keep in mind when returning a product you purchased from the Brick Head Collectables LLC Online Store:
- You have 14 calendar days to return an item from the date you received it.
- Only items that have been purchased directly from Brick Head Collectables LLC through the Brick Head Collectables LLC Online Store can be returned to Brick Head Collectables LLC. Identical products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
- Please ensure that the item you’re returning is repackaged with all accessories and documentation that were included when you received it.
How to Return an Item
Ship your item back to Brick Head Collectables LLC
To return an item to Brick Head Collectables LLC, ship it to:
Brick Head Collectables LLC
C/O Returns Department
1838 Emily Street
Tupelo MS 38804
Once we receive your item, a refund is initiated immediately. The way your refund is processed depends on your original payment method. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
If items ordered on the Brick Head Collectables LLC Online Store that arrived damaged or are incorrect please contact Customer Service at (662)732-0440.